Terms & conditions

 

We are committed to making your personalisation experience with us enjoyable. Kindly read through the following terms prior to making your purchase. Purchasing our merchandise and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them

Welcome to https://www.theapronmaker.com/. This website and domain name are owned and operated by  APM STUDIO ENTERPRISE (Company No.:202003193195 (003142883-W)) (hereinafter known as “The Apron Maker”, “APM STUDIO”, “us”, “our” or “we”).

 

The access to and use of our website and the products, and related services available through our website (hereinafter known collectively as the "Services") are subject to the following terms, conditions, and notices (hereinafter known as "Terms of Use"). 

 

By visiting our website, viewing, and/or purchasing any products from us, you are engaging in our Services and agree to accept all of the Terms of Use and Privacy Policy including all amendments, updates, and/or modifications thereof which may be updated by us from time to time without prior notice. You should check this page and our Privacy Policy regularly to take notice of any changes that have been made. Your continued use of or access to our website following the amendments, updates and/or modifications to the Terms of Use and Privacy Policy constitutes acceptance of those changes.

  • You represent and agree that you are at least at the age of majority in your state, country, or province of residence, and you give your full consent to allow any of your minor dependents to use our website.
     

  • You understand that your information (not including payment card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is encrypted during transfer over networks.
     

  • The headings used in this agreement are included for convenience only and will not limit and/or otherwise affect these Terms of Use. 

  • You agree that in the event you act in a manner which violates these Terms of Use, we shall have the sole discretion to either (i) immediately suspend the provision of our Services to you; (ii) immediately terminate the provision of our Services to you; and/or (iii) restrict your access to our website without giving any reason or prior notice to you. In the event of any disputes regarding our suspension, termination and/or restriction of our Services to you, we have the right to make the final decision. 

  • Notwithstanding anything to the contrary, we reserve the right to refuse our Services to anyone at any time without assigning any reason.

  • You agree that in the event you act in a manner which violates these Terms of Use, we shall have the sole discretion to either (i) immediately suspend the provision of our Services to you; (ii) immediately terminate the provision of our Services to you; and/or (iii) restrict your access to our website without giving any reason or prior notice to you. In the event of any disputes regarding our suspension, termination and/or restriction of our Services to you, we have the right to make the final decision.

  • Notwithstanding anything to the contrary, we reserve the right to refuse our Services to anyone at any time without assigning any reason.

  • By placing an order with us, you are offering to purchase our product(s) subject to our Terms of Use which may be amended by us from time to time without prior notice or reason. All orders are subject to availability and confirmation of acceptance by us. 

  • We reserve the rights to impose purchasing limits on any of our products from time to time and we reserve the right to cancel any orders that are in breach of those purchasing limits. 

  • In the event of insufficiency of stock of a product for any reason, we have the right to either (i) cancel any orders or purchases made; or (ii) delay the delivery of the product until more stock is available. We will inform you of such occurrences and will refund the payment to you if we cancel your order.

  • The “The Apron Maker” word mark, The Apron Makerlogo “…” and its variations, are trademarks belonging to us (hereinafter known as our “Trade Marks).” All materials on this website, including but not limited to the graphics, images, logos, design, colour combinations, layout, downloads, text, information, pricing, products, and services (“Content)” is owned by or licensed to us. You must not reproduce, modify, adapt, transmit, duplicate, copy, distribute, sell, publish, download and/or store our Content or Trade Marks for any purpose whatsoever without prior written consent, or as permitted by law. All our rights are expressly reserved.
     

  • Any references to any trademarks used on our website to describe third parties and their products are trademarks belonging to the relevant third parties.

  • The prices stated on our website are inclusive of delivery.
     

  • The shipping or delivery costs vary depending on the recipient’s location and may be subject to changes from time to time without prior notification or reason.
     

  • Dispatch times for our products may vary according to availability and any guarantees or representations made by us as to delivery times are subject to any delays resulting from and not limited to postal delays (including delays from third party logistics companies), or force majeure events for which we will not be responsible.
     

  • Please refer to our FAQ page for further information.

  • We will only accept exchanges or returns of products if the products are returned and received by us in the following manner:

  • within fourteen (14) days from the date of your receiving of the product from the courier stated delivered date.

  • whereby the reason for the return was due to our internal error for example if the wrong product was delivered to you, or if the product was defective; and

  • all products are returned unworn, unwashed, unused, undamaged, must be in the same state as how you have received them (original condition), and must be returned with the original tag and packaging intact and undamaged. 

  • Returned products received by us which do not meet the conditions mentioned in the pointer above will not qualify for an exchange or a refund and we will not return the said product to you unless requested by you and at your own cost. 

  • You agree to bear all costs of returning any product to us for any reason whatsoever. 

  • You agree that we will not be liable for any loss or damage to your returned package or products handled by courier or logistic companies selected by you for the returns.

  • We do not take title to returned products until the said product(s) arrives at our warehouse and provided always that the products satisfy the conditions set out in the clause above. 

 

For more information about our exchanges, returns and refunds, please see our FAQ.

  • Although we have endeavoured to provide an accurate description of the products on our website, we do not warrant that product descriptions, images, colour, or other information or content of any of our Services are accurate, complete, reliable, current, and/or error-free. 

  • Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used.

  • Measurements provided on each of the products are in maximum stretch.
    A difference of 1cm-2cm between the item(s) received from what which was provided for in our given measurements may not be considered as a defect.

  • Users are advised to double-check on the product measurements as different designs may fit differently.

  • Colour may transfer onto other garments, upholstery and bags. Do take note whenever necessary.

  • The Apron Maker do not offer return or refund if the product is not handled as instructed in product details.

  • Please refer to our FAQ for information on our product & services.

You agree and acknowledge that the risk of loss and title for all products purchased through our website passes to you or to our third-party carrier or logistics provider upon our delivery of the said products to our third-party carrier or logistics provider.

  • All payments has to be made through online banking (Maybank2u, UOB bank, CIMBclicks, HLB, Public Bank, RHB Bank, Affin Bank, Bank Islam) which is linked from our shopping cart which includes paypal , major credit cards and 2checkout. We are sorry for the inconveniences caused to some of you but we have no choice due to the increasing cases of fraud occurring from manual cash transfer.  

  • Payments shall not be deemed to be made until full amount of funds have cleared.

  • No cash refund is offered. We only offer refund in terms of credit note.

  • All orders will be automatically cancelled after 20 minutes of non-payment.

  • All cancelled orders cannot be reversed.

  • Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.

Your privacy is important to us here at APM STUDIO ENTERPRISE (Company No.:202003193195 (003142883-W)) (“Company”, “us”, “we”, “our” or “ours”).

 

This Privacy Policy explains how we collect, use, and disclose your personal data.

TYPES OF PERSONAL DATA

We collect the following data of from you: 

 

Personal Data

refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by us, or when put together with other information would directly and certainly identify an individual such as name, email address, mobile phone number, address; IP address, etc.

 

Sensitive Data

means any personal data consisting of information as to the physical or mental health or condition of a data subject, his political opinions, his religious beliefs or other beliefs of a similar nature, the commission or alleged commission by him of any offence or any other personal data as the Minister may determine by order published in the Gazette which may be updated from time to time; and 

 

all other data that can be collected by us legally pursuant to all applicable laws, regulations, guidelines, rules and orders made, including but not limited to the Personal Data Protection Act 2010 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2010 from time to time (collectively referred to as the “PDPA”).

All data collected by us shall be referred to as “Personal Data”.

 

We endeavour to protect your Personal Data through our compliance with all applicable laws, regulations, guidelines, rules, and orders including but not limited to the PDPA and this privacy policy for the processing of Personal Data of our shareholders, employees, customers, and applicants.

 

 

We use the Personal Data provided by you for the following purposes

(“Purposes”):

  • to establish your identity;

  • to communicate with you;

  • to process all payments relating to your commercial transaction with us;

  • to provide our products and services to you;

  • to respond to your queries and/or complaints;

  • to deal with issues relating to exchanges, refunds, and/or returns; 

  • to provide you with information and/or updates;

  • to provide you with notifications such as tracking information for your products, etc.;

  • for our internal record keeping, accounting, audit, and administrative purposes;

  • to monitor, review, and improve customer experience in using our website or for our products and related services;

  • for risk management and security purposes;

  • to share any of your Personal Data with insurance companies necessary for the purpose of us making any insurance claims;  

  • to enable us to perform our obligations and enforce our rights under any agreements to which we are a party to;

  • to enable us to obtain any relevant legal advice or bring any legal action; 

  • to detect, investigate and prevent any fraudulent, unlawful, prohibited and/or illegal activities;

  • to transfer or assign our rights, titles, interests, and/or obligations under any agreements entered into with us;

  • to comply with all applicable laws and regulations, guidelines, rules, directions, court orders, by-laws, circulars or code;

  • for all other purposes required by us to operate, maintain, and manage our business;

 

We may obtain your personal data through various means in order for us to provide our products and services to you effectively. 

 

By providing your Personal Data to us, you consent to us processing your Personal Data in accordance with this Privacy Policy, and you confirm that all Personal Data provided by you is true, accurate, and complete, and that none of it is misleading, wrong, or out of date. You will promptly update us in the event of any change or error in your Personal Data.

DISCLOSURE OF PERSONAL DATA

We may disclose your personal data to our directors; shareholders; subsidiaries; affiliates; sponsors; auditors; consultants; lawyers; advisors; investors and prospective investors; event organizers; marketing agencies and consultants; social media channels and websites; credit card agencies; government bodies; any parties which you have given us your consent to disclose your personal data to; and/or any parties required by any applicable law or relevant regulatory authority.

 

We will take reasonable steps to protect your Personal Data from modification, loss, misuse, unauthorized or accidental access or disclosure. While we endeavour to safeguard your information, no security system or method of transmission over the Internet is 100% secure. We advise you to take your own precautions on this. 

COOKIES

"Cookies" are small files that are stored in your device when accessing our website. The Cookies allow us to recognize whether there has been any prior contact between us and your end device.

 

We use Cookies to record your user preferences; to make navigation easier; to increase the functionality and user-friendliness of our website; and to assist us in providing better products and/or services to you. 

 

Cookies can also be issued by our authorized third-party providers in order to offer you personalised advertising when you access other websites. Please note that only the issuer of Cookies may read or modify information contained therein.

We will only retain your Personal Data for as long as it is necessary for the operation of our business or as required by all applicable laws and regulations.

Upon subscribing to our services, we may send you marketing and/or promotional emails or calls from time to time including but not limited to information, updates, and promotions on future events. If you do not wish to receive any promotional updates, please click the “unsubscribe” link at the bottom of the email and you will be excluded from our newsletters and contacts. 

 

You are obliged to provide us with correct and accurate Personal Data. If the Personal Data provided to us is wrong, misleading, or inaccurate, we will not be able to process the Personal Data on your behalf for the Purposes set out in this Privacy Policy, and/or will be unable to provide our products and services to you effectively. All relationships created or to be created between us in this event shall be terminated and cease to be in effect immediately.

  • To request access to Personal Data:

    • You have the right to request for access to personal data processed by us with reasonable prior notice. Access and requests can be made by emailing us at theapronmakerco@gmail.com
       

  • To request for correction of Personal Data:

    • You have the right to request for correction and/or update of your Personal Data that is inaccurate, incomplete, and/or outdated. Such correction request can be made by emailing us at theapronmakerco@gmail.com

  • To limit processing of Personal Data:

    • You have the right to limit our processing of your Personal Data by expressly withdrawing consent given previously with reasonable prior notice, and subject to any applicable legal restrictions or contractual conditions by emailing us at theapronmakerco@gmail.com

 

We may update this Privacy Policy from time to time without prior notice or reason. We advise that you check our privacy policy on our website on a regular basis.